Canon MX430 Series Printer Unable to Connect with Note 9

As I tried to print an important document on my Note 9, I was met with frustration when the printer refused to connect, displaying a perpetual 'Collecting printer status' message. This was especially concerning since it had been working flawlessly just hours earlier.

To troubleshoot this issue, I decided to follow the steps outlined in the article 'How to Install a Network Printer.' The first step was to revisit System Preferences - Printers and Scanners. However, my printers were not listed under Self Service, which meant I needed to install them manually.

I located the printer information I had noted earlier and went back to Self Service. After waiting for the printing system to reset and removing all devices from the Printers list, I entered an administrator username and password before clicking OK. A confirmation window appeared, prompting me to click Reset. Next, I right-clicked on the blank space in the Printers list and selected Reset Printing System.

As a precautionary measure, I opened each printer and noted its name, queue, and driver used, as this information might be necessary later. I then made a note of all the installed printers before proceeding.

To ensure that my printing settings were correct, I clicked on Printers and Scanners/Print and Scan or Print and Fax and accessed System Preferences. However, if you're a Bowdoin faculty or staff member, it's recommended to run the Privileges app before attempting these steps. Furthermore, make sure you have administrator privileges before running the troubleshooting process.

For more information, refer to the Related Articles section for further guidance on resolving printer connectivity issues with your Note 9 and Canon MX430 series printer.

Canon mx430 series printer unable to connect with note 9